If you are not completely satisfied with your purchase, you may return it in its original packaging for a refund within 30 days of the initial purchase date.
If you need to return your merchandise for any reason, please notify RiteAir within 30 days of the initial purchase date and we will contact you to make arrangements for the return of your product. Please email us at firstname.lastname@example.org or call (866) 915-0443
Once we have issued you with an return authorization number (RA#) simply ship the merchandise back to us at:
304 Indian Trace
Fort Lauderdale, FL 33326
Tel: (866) 915-0443
Return shipments should be shipped with a reputable carrier who can provide "tracking" information (UPS, Fedex, DHL etc).
Important Information About Filters
All BoAir filter products are custom made to order and as such cannot be returned for full credit. A restocking fee of $17 will apply to any filter (including "Change-A-Pad" filter frames) that is returned to us.
We understand that occasionally mistakes are made with measurements, so if you need to return a filter for resizing we must charge you a nominal fee to do so. Our current fee for resizing filters is $17. This fee includes return shipping to you. Resizing must be done within 30 days of initial purchase date.